Terms of service

Last Updated: 22nd July, 2025

Welcome to Botanika Herbals. By accessing our website or placing an order, you agree to the following terms and conditions. Please read them carefully.

1. About Us

Botanika Herbals is an Australian-based business offering handcrafted herbal skincare, wellness tinctures, and botanical products. All of our offerings are created with intention, quality, and transparency.

2. Use of Our Website

By using our website, you agree to:

  • Use the site only for lawful purposes

  • Not copy, reproduce, or resell our products or content without written permission

  • Not attempt to disrupt or hack our website or systems

We reserve the right to refuse service, suspend access, or cancel orders at our discretion.

3. Product Information

We do our best to ensure all product descriptions, ingredients, prices, and images are accurate and up to date. However:

  • Products are handmade in small batches — minor variations may occur

  • All information is provided for general use only and is not medical advice

  • Customers are responsible for reviewing ingredients and making informed decisions

4. Orders & Payment

Orders are processed in Australian Dollars (AUD). Payment must be completed at checkout via the secure payment methods provided.

We reserve the right to cancel any order due to pricing errors, stock limitations, or suspicious activity.

5. Shipping & Delivery

Please refer to our Shipping & Delivery Policy for detailed information about shipping methods, timeframes, and digital product delivery.

6. Returns & Refunds

We accept returns on most unopened and unused items within 14 days of delivery. Please review our full Refund Policy for eligibility, instructions, and timelines.

7. Privacy

We take your privacy seriously. Your personal data is collected and used in accordance with our Privacy Policy, which details how we handle cookies, Google Analytics, and third-party advertising tools.

8. Intellectual Property

All content on this website — including logos, product names, text, graphics, and photography — is the property of Botanika Herbals and may not be used or reproduced without permission.

9. External Links

Our site may include links to other websites or social media. We are not responsible for the content, security, or privacy practices of those third-party sites.

10. Changes to These Terms

We may update these Terms & Conditions at any time to reflect changes in law or business practices. The date of the latest revision will be noted at the top of this page.

11. Contact Us

For any questions or concerns about these Terms & Conditions, please email us at:
info@botanikaherbals.com.au